Terms & Conditions

Effective Date: January 1, 2025

Welcome to AI Electro Mart. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

Eligibility

To place an order on AI Electro Mart, you must:

Be at least 15 years of age, or
Use the website under the supervision of a parent, guardian, educational institution, or authorized organization where applicable.

By placing an order, you confirm that the information you provide is accurate and complete.

Products & Availability

AI Electro Mart offers a wide range of electronic components, development boards, sensors, robotics products, IoT devices, tools, and related accessories.

While we make every effort to keep our inventory updated, product availability is subject to change without prior notice.

We reserve the right to:

Limit product quantities
Discontinue products
Update product specifications
Modify product prices
Refuse orders when products are unavailable

Product Information

We strive to provide accurate descriptions, specifications, images, and pricing for every product.

However:

Product images may be for illustration purposes only.
Manufacturers may update specifications without prior notice.
Minor differences in color, packaging, or branding may occur.
Technical specifications should always be verified before use.

If you require clarification before purchasing, please contact us.

Pricing

All prices displayed on our website are shown in Bangladeshi Taka (BDT) unless otherwise stated.

Although we work hard to ensure pricing accuracy, occasional errors may occur.

If a pricing error is identified after an order is placed, we will contact you before dispatch to confirm whether you wish to proceed with the corrected price or cancel the order.

Order Confirmation

Submitting an order does not automatically guarantee acceptance.

Orders may require verification before processing.

We may contact you to confirm:

Product availability
Delivery address
Contact information
Order details

An order is considered accepted only after it has been confirmed and prepared for dispatch.

Order Cancellation

Customer Cancellation

Customers may cancel an order before it has been dispatched.

Once an order has been handed over to the courier, cancellation requests cannot be accepted.

Cancellation by AI Electro Mart

We reserve the right to cancel any order for reasons including, but not limited to:

Product unavailable
Pricing or listing errors
Incorrect customer information
Failure to confirm the order
Suspected fraudulent activity
Circumstances beyond our reasonable control

Payment

Currently, AI Electro Mart accepts:

Cash on Delivery (COD)

Additional payment methods may be introduced in the future and will be displayed on the website when available.

Delivery

We deliver products throughout Bangladesh using trusted courier partners.

Estimated delivery times and shipping charges are explained on our Delivery System page.

Delivery schedules may vary due to:

Courier operations
Weather conditions
Public holidays
Remote delivery locations
Other unforeseen circumstances

Returns & Refunds

Due to the nature of electronic products, most products sold by AI Electro Mart are non-returnable and non-refundable after successful delivery.

However, if you receive:

The wrong product, or
A product physically damaged during shipping,

please notify us within 24 hours of delivery so we can investigate and arrange an appropriate resolution.

For complete details, please refer to our Refund Policy.

Warranty

Most products sold by AI Electro Mart do not include a warranty.

If a product includes a manufacturer or seller warranty, the warranty period and conditions will be clearly mentioned on the relevant product page.

Technical Support

We may provide technical guidance, project consultation, and product recommendations to assist customers.

Any guidance provided is based on the information available at the time and should not be considered a guarantee of project success or compatibility with every application.

Customers remain responsible for ensuring products are suitable for their intended use.

User Responsibilities

When using our website, you agree to:

Provide accurate information
Use the website lawfully
Respect intellectual property rights
Avoid attempting unauthorized access to our systems
Avoid uploading malicious software or harmful content
Avoid activities that interfere with website operations

Any misuse of the website may result in restricted access or legal action where appropriate.

Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

Logos
Text
Graphics
Product descriptions
Images
Website design
Icons
Documents

is the property of AI Electro Mart or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, AI Electro Mart shall not be liable for:

Indirect or consequential losses
Business interruption
Loss of profits
Data loss
Delays caused by third parties
Damage resulting from improper installation or misuse of products

Customers are responsible for ensuring proper installation, operation, and safe handling of all purchased products.

External Links

Our website may contain links to third-party websites.

These links are provided for convenience only. AI Electro Mart is not responsible for the content, availability, or privacy practices of external websites.

Changes to These Terms

AI Electro Mart reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately after publication on this website.

We encourage customers to review this page periodically.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts of Bangladesh.

Internal Linking Suggestions

Link naturally to:

About Us
Services
Delivery System
Refund Policy
Privacy Policy
FAQ
Contact

FAQ

Who can place an order on AI Electro Mart?

Anyone aged 15 or above may place an order. Individuals under 15 should use the website with the supervision of a parent, guardian, or authorized institution where appropriate.

Can AI Electro Mart cancel my order?

Yes. We may cancel orders due to stock shortages, pricing errors, incomplete customer information, inability to confirm the order, or suspected fraudulent activity.